QOMO HiteVision Service Procedure
Service Contacts: Phone: 1-866-990-7666
Email: support@qomo.com
Prior to sending in any unit for service, please follow these steps:
- Please call your DEALER as they can help with troubleshooting the problem. Sometimes it is a lack of understanding which causes the most problems.
- If you do not know the phone number to your dealer please fill out the form below to the best of your ability and email it to: support@qomo.com. We will then be able to get you that information.
- If your DEALER is not able to resolve your problem:
- Have all warranty documentation ready. This will insure warranty terms are valid and can be correctly established.
- Be sure that the serial number (located on the bottom of the unit) is filled out on this form.
- Email this file to support@qomo.com with subject title: SERVICE REQUEST
Once these steps have been followed correctly, we will be able to establish the correct plan of action.
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Dealer Name:
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Dealer Address:
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Dealer Contact Name:
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Dealer Phone Number:
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Customer Name:
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Customer Address:
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Customer Phone Number:
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Model Number:
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Serial Number:
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Warranty Documentation:
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Description of problem (be specific):
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